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Troubleshooting
Errors and Notifications
What does error 307 mean? Problem:The VN does not have an active status. This is most likely to be due to E911_SUSPENSION of an IC (interconnected Acount) that does not have their VN associated with a DID for 911 purposes.Solution:All virtual numbers under this account will not work until all DIDs have 911 info. The account will automatically be reinstated once all DIDs have been updated. They will also receive text on the DID page and the VN page, in red, stating that these items must be completed to regain service.
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Our Service includes Internet phones with free Internet calling and unlimited US and Canada plans. We offer prepaid phone service and International DID numbers using our voice over IP system and an analog telephone adaptor (ATA). The solutions are designed for home phone service, business phone service, call shops, telemarketing firms and cyber cafes.
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