How do I use Standard and Premium Rating?

Problem:

Solution:

It is now possible to choose which rate table you want to use for your customers. Currently, there are two choices: either "Standard LCR Retail" or "Premium Quality Retail".

Your accounts are currently using the default, which is LCR. The Premium rates use routes that offer higher quality, subsequently the per minute rate is typically (but not always) higher. The Rates for each are displayed on the Route Info page. In situations where you are not happy with the "quality" of calls to specific locations you can experiment with using the Premium rates.

How it works:

These rates are for Pay As You Go calling *only*. You can change the rate preference on each of the levels VN, Customer or Reseller. Each level inherits the one above it if it is set to "Default". The system wide Default (if nothing is selected for all three) is "Standard LCR Retail".

The new drop down shows up in the Reseller Info page as well as the Customer Info page. On the Customer page, you can choose the preference for both the customer as a whole or the individual VN.