Help and Support Questions - Troubleshooting VoIP Equipment

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Troubleshooting

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Why does my SPA941 reboot when rebooting the SPA9000?

Problem:

My SPA 941 reboots every time I reboot the SPA 9000.

Solution:

When booting, the SPA9000 will send a multicast message to request all client
stations to gracefully reboot. This allows the client stations to redo DHCP
discovery, download latest phone parameters, and also register with the SPA9000.

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Our Service includes Internet phones with free Internet calling and unlimited US and Canada plans. We offer prepaid phone service and International DID numbers using our voice over IP system and an analog telephone adaptor (ATA). The solutions are designed for home phone service, business phone service, call shops, telemarketing firms and cyber cafes.