Help Home
Quick Facts
Your Account
Equipment
Troubleshooting
Glossary
Troubleshooting
Voice and Call Quality

IP to IP voice call quality


Problem:

VN to VN or system related calls are of bad quality.




Solution:

VN to VN call quality depends entirely on the available bandwith the two communicating parties have.
Please check the following:
a. Contact your ISP to determine your Internet speed for upload and download.
b. If you have any other PCs or SIP adapters within your network, please unplug them from your
modem or router and try to place your calls again.
c Change the CODEC your SIP device is using. G729 and G723 are most low speed bandwidth friendly.
c. If using a softphone, make sure your PC has enough resources in order to run the softphone by reviewing the
softphone's manual. Check the available disk space and RAM memory.
d Some times having a peer to peer software like Kazaa or Lime Wire affects the performance of
your network since downloading files utilizes a great amount of bandwidth.

 



2 Weeks Free Trial Signup   |  VoIP Features   |   About Us   |  Call Plans
    e911   |   Legal   |   Privacy Policy   |  Site Map
Our Service includes Internet phones with free Internet calling and unlimited US and Canada plans. We offer prepaid phone service and International DID numbers using our voice over IP system and an analog telephone adaptor (ATA). The solutions are designed for home phone service, business phone service, call shops, telemarketing firms and cyber cafes.