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Welcome to the TalkLah Support Center!
Please note that opening a Support account is not required to report a problem and Support accounts are seperate from your TalkLah Service account.

Please review the following links for answers to specific questions:

IP phone configuration guides and software downloads
Provides step by step IP phone installation, device documentation and firmware downloads.

Questions Before You Sign Up
Common questions about our service.

Frequently Asked Questions
FAQ compiles answers to the most general questions regarding VoIP and TalkLah.com.

Setup Tutorial
Offers easy to follow set up instructions on how to connect to the TalkLah network and quickly start using the service. The set up tutorial also displays a calling guide.

Control Panel User Guide
Find answers to your questions about the features of the TalkLah User Control Panel.

Calling guide via the TalkLah PSTN portals
Answers questions on how to receive calls from regular phones and how to make TalkLah calls when away from an Internet connection.

e911 Notice for VoIP Phone Service
Important information regarding e911 Emergency Services.

Customer Support
TalkLah policies and procedures.

Bandwidth Requirements and Codecs
Hardware and software recommendations for using TalkLah.

Test your VoIP
In order to confirm that your Internet connection will support VoIP we suggest testing the connection using a FREE testing service.  We found that Brix Networks offers an easy to use test that gives a reliable snapshot of your connection to their server.  To initiate the test, click Test Now below and a new window will open directing you to the Brix Networks site.  Look for "TestYourVoIP Now!" on the right side and select Boston from the dropdown menu marked "Call Destinations".  Then click GO.  This test will help you better understand the level of quality you can expect using a VoIP service.

TalkLah Direct Incoming Number Help
Information and troubleshooting tips for TalkLah Direct Incoming Numbers.

VoIP Provider Comparison
Compare TalkLah to other VoIP providers.



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